Privacy Policy

At Bright Oaks Insurance, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or use our services.

We collect information that you provide directly to us, as well as information that is automatically gathered when you interact with our website. When you request a quote, sign up for an account, or contact us, we may collect your name, email address, phone number, and mailing address, property details including address, type, and coverage needs, payment and billing information, and any other information you choose to provide in forms or communications. When you visit our website, we may automatically collect your IP address, browser type, and device information, pages visited, time spent on our site, and referring URLs, as well as cookies and similar tracking technologies to enhance your experience.

We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your information to process and fulfill your insurance quote or policy requests, communicate with you about your account, policies, and claims, send you service updates, reminders, and promotional messages with your consent, improve our website, services, and customer experience, detect, prevent, and address fraud or security issues, and comply with legal obligations and enforce our terms.

We do not sell or rent your personal information to third parties for their marketing purposes. We may share your information in the following circumstances. We work with trusted third-party vendors who help us operate our business, such as payment processors, email providers, and insurance carriers. These partners are contractually required to protect your data and use it only for the purposes we specify. When you request a quote or policy, we may share your information with insurance carriers and agents to fulfill your request and provide you with coverage options. We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. If Bright Oaks Insurance is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

You have the right to access, update, or delete your personal information. You can also opt out of marketing communications at any time. To exercise these rights, please contact us at [email protected]. You may request a copy of the personal information we hold about you and ask us to correct any inaccuracies. If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe by clicking the link in our emails or replying STOP to our text messages. Our website does not currently respond to Do Not Track signals from browsers.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

Our services are not intended for individuals under the age of eighteen. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected] or call us at +1 (408) 877-9858. Our office is located at 2550 Walsh Avenue, Santa Clara, CA 95051.